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Spectrum Laboratory Products Customer Privacy PolicyThis website is the responsibility of Spectrum Laboratory Products, Inc. which can be contacted by mail at 769 Jersey Avenue. New Brunswick, NJ 08901-3605 USA, Attention: Marketing Department; or by e-mail at Marketing@SpectrumChemical.com. The Web server on which this Web site is housed is owned and maintained by Spectrum Laboratory Products, Inc. ("Spectrum", "we", "us" or "our", which terms shall also include our Affiliates. "Affiliates" means any entity that directly or indirectly controls, is controlled by, or is under common control with us. "Control" for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity)
1. Our Commitment to Protecting Your PrivacyYour privacy is important to Spectrum. To understand how we collect, store and use certain personal information that you share with us and to learn about choices you have concerning how we use this information, please read the privacy policy stated herein ("Privacy Policy"), which applies to all products and services offered by Spectrum ("Service"). This Privacy Policy sets out the basis on which any Personal Data which we collect from you, or that you provide to us, will be processed by us. In this Privacy Policy, the term "Personal Data" means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, our possession. Please read the following carefully. Registering for a Spectrum account ("Your Account") on our website or any mobile application, use of Your Account and accepting the terms of this Privacy Policy indicates that you have reviewed this Privacy Policy and have agreed to be bound by it. You will be required to expressly accept this Privacy Policy before registering Your Account (or before continuing to use the Service), and any users who use Your Account will also be required to expressly accept this Privacy Policy before first accessing (or before continuing to access) our Service through Your Account. If you do not agree to these terms you must leave our website immediately. If you choose to accept this Privacy Policy, we will keep a record of your acceptance in this regard. The following policies apply to www.SpectrumChemical.com.
Spectrum is not responsible for the privacy
practices or the content of any other Web sites that are
hyperlinked to or from SpectrumChemical.com.
2. Information we collect from youYou can
browse SpectrumChemical.com and our
online catalog without disclosing any information about
yourself. However, to receive access to the site's advanced
features and services, we ask that you register by providing
certain personal information.
3. Why we collect data from youPersonal information is collected from you in order to provide, improve and ensure delivery of customer service, including optimization of ordering processes, communication of new services and personalization of how our content is presented to you. Registration — You can browse our website and online catalog without revealing any personal information. However, if you wish to access more advanced features and services within our website, we ask that you register by providing certain personal information. This information may include but is not limited to your name, Spectrum account information, telephone number, e-mail address and credit card number. Spectrum uses this information to give you access to the following benefits:
The information you provide when you register is used only for the above purposes and to determine site activity and usage trends.
4. Session Tracking and "Cookies"The product selection and ordering process requires that each
Web page recognize your entire visit to the site - a
technology known as a "session tracking." One way to
accomplish session tracking is to save "cookies" to
your computer. Spectrum may use cookies, or functionally
equivalent technology, to accomplish session tracking.
5. Data Collected During OrderingIf you wish to order products on SpectrumChemical.com, you will be asked for Contact Information (your name, phone number and e-mail address), your Shipping Address, Billing Address and Method of Payment (either a valid Spectrum Account Number or a Credit Card Number). All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. We store all personal data in a private database that is not connected to the Internet. The Billing Address and Method of Payment is used only by Spectrum to secure payment for your order. Your Contact Information and Shipping Address may be shared with a product's manufacturer, if the product is shipped directly from the manufacturer. Order information will not be used for unauthorized purposes.
6. Data SecurityThis site uses Secure Socket Layer encryption in the transmission of all information. All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. Spectrum stores all personal and financial data in a private database that is not connected to the Internet. Although no systems or safeguards can be guaranteed as foolproof, our databases are protected from unauthorized access by firewalls, passwords and other mechanisms.
7. Your ConsentAny information provided to us by site visitors in purchase orders, registration forms, and surveys will be used only for the authorized purposes stated herein. We do not sell or otherwise provide any of this information to mailing list companies or other similar database organizations. You may also choose to receive promotional literature via
e-mail or postal mail. Consent to receive such information may
be obtained through “opt-in” forms on the Spectrum
website. Receiving such information from Spectrum without
“unsubscribing” from future communications will
also be considered by Spectrum as consent to continue such communications.
8. Marketing of New Features and Promotional InformationOccasionally, Spectrum may wish to inform you of new features
of the site, special product promotions, contests or other
marketing programs.
9. Contacts from SpectrumSpectrum may need to contact you for sales information,
customer service or technical support. Please contact us if
you do not wish us to continue contacting you for any of these purposes.
10. Your rights and contacting us
a. General rights
You have the right (subject to various exceptions and in
accordance with data protection legislation in your country)
to access certain Personal Data held about you and correct any
inaccuracies. We may charge a reasonable fee for the
processing of any data access request in accordance with data
protection legislation in your country. You also have the
right to raise a complaint about our processing with the data
protection regulator in your jurisdiction.
b. Right to opt out of direct marketing
You have the right to ask us not to process your Personal
Data for direct marketing purposes. You can exercise your
right to prevent such processing by indicating that you do not
consent to direct marketing at the point at which we collect
your Personal Data. You can also exercise the right at any
time after we have collected and used your Personal data for
direct marketing purposes by:
i. following the opt out instructions contained in the relevant communications; or ii. requesting
access to your email preferences
c. Updating information
We will take reasonable steps to try and ensure that your
Personal Data is accurate. To help us do this, please notify
us of any changes to your Personal Data.
d. Contacting us
Spectrum Laboratory Products, Inc.
or by e-mail at Marketing@SpectrumChemical.com
or by phone 800-813-1514 | |