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Customer Service
Our professional sales staff is committed to providing 100% overall customer
satisfaction in quality, value and service. In fact, we take pride in developing
close working relationships with our customers. Our sales staff strives everyday
to not only meet, but also exceed, our customer’s expectations.
Our facilities have the capacity to support the requirements of the largest
institutions, yet maintain the flexibility to give you the personalized,
individual service you need.
Whether you are an independent testing laboratory, university research facility
or chemical manufacturer, we offer products and services tailored to meet your
individual needs.
Technical Support
Our technical support staff is
available to answer questions you may have about our products. They are able to access
Technical Specifications, Certificates of Analysis and Material Safety Data Sheets all in order to
help you. Should you have any special requirements or custom testing needs, our technical support
staff is ready to assist you. In fact, many technical and safety documents can be downloaded
directly from our website at www.spectrumchemical.com.
Labs and Chemists
Spectrum maintains complete testing
laboratories in California, New Jersey, and Shanghai, China. Each laboratory is staffed with chemists experienced in a
variety of disciplines. Capable of performing both quality testing and test
method development, these full-scale labs can provide testing to European, British,
Japanese and other pharmacopeial standards as well as specialized testing for your
specific product characterization needs.
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